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Shipping Information

COVID 19 information

We're pleased to be able to confirm all of our services are pretty much back to normal. Both of our main warehouse/manufacturing facilities have implemented the required social distancing and other COVID prevention protocols.

However - There are still some delays in delivery across the globe so please allow extra time for your products to arrive. These delays are totally outside of our control, so please bear with us.

  • If you have ordered for domestic delivery - please allow 10-14 days for delivery.
  • If you have placed an order for EU delivery - please allow 30 days for delivery.
  • If you have placed an order for outside-EU (ROW) delivery - please allow up to 60 days for delivery.

This update replaces all previous notifications.

Domestic Shipping (UK)

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Shipping is FREE on orders over £50.00

For orders under £50.00 a tiered shipping, packaging and handling fee applies by weight.

    Sometimes the bulkiness of an item, or another factor may push your shipping costs into the next bracket up.

    All of our items are packed by our team at our Northampton warehouse, and if you order before 1pm and your item is in stock, we guarantee it will be packed and shipped on the same day.

    If you need an item quickly, please email or call us first. We'll do our best to help you, but additional shipping fees may apply, and next day delivery is currently only available by prior arrangement.

    If you are waiting for an order please use the contact page or reply to your order confirmation/receipt email, and we'll get back to you as soon as possible.

    We do not currently offer a next-day or expedited shipping service as standard, but most orders should arrive within 1-3 days from the date of order.

    International Shipping

    Shipping is FREE on orders over £180 within the EU. International shipments elsewhere tiered based on size and weight.

    A tiered shipping, packaging and handling fee applies by weight. Our international shipping rates vary by your region, but as an approximate guide:

    • £3.30 to £9.70 for small parcels
    • £10.99 to £20.90 for medium parcels
    • £31.90 to £43.99 for heavy shipments

    Sometimes the bulkiness of an item, or another factor may push your shipping costs into the next bracket up.

    All of our items are packed by our team at our Northampton warehouse, and if you order before1pm and your item is in stock, we guarantee it will be packed and shipped on the same day.

    If you need an item quickly, please email or call us first. We'll do our best to help you, but additional shipping fees may apply, and expedited international delivery is currently only available by prior arrangement.

    If you are waiting for an order please use the contact page or reply to your order confirmation/receipt email, and we'll get back to you as soon as possible.

    We do not currently offer a next-day or expedited shipping service, but most orders should arrive within 10-30 days from the date of order.

    Got a question? Use the Contact Us page to get in touch, or call us!

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